How to Order Personalised Items
Customisation Add-On Pricing
All our personalised products include a base design as standard. The optional add-ons below are automatically calculated at checkout based on your selections.
Photo & Image Options
- 1 photo or text design — Included in base price
- 2nd photo — +£2.00
- 3rd photo — +£4.00
- Image + Text — +£1.00 (mugs, tumblers, slates, notebooks, keyrings, tags & accessories)
- Image + Text — +£2.00 (stable plaques)
Design Background Options
The design background sits behind your text and images on the finished product.
- Plain white background — Included
- Solid colour background — +£1.00
- Decorative pattern background (e.g. stars, florals, colour wash) — +£1.00
Text Options
- Small text on photo — +£0.50 per image
- Large text box — +£1.00
- Text outline — +£0.20
Effects & Enhancements
- Photo background removal (removes the background from your uploaded photo, leaving just the subject e.g. your horse or pet) — Free
- Photo border — +£0.50 per image
- Cartoon effect — +£2.00 per image
- Paint splash (available under cartoon effect or background-removed images only) — +£0.50 per image
Seasonal & Themed Elements
- Themed extra elements (e.g. Easter, Christmas) — +£1.50
How to Order Your Personalised Item
Step 1: Use the live preview tool to customize your design - see your personalization in real-time (mobile users: rotate your phone horizontally for best view)
Step 2: Adjust text, fonts, and design elements - images and text can be moved within the design
Step 3: Add to cart and complete your order
Step 4: Design proof & approval: We'll email you a proof within 48 hours - please check your email including spam folder. Your design may be adjusted slightly in the proof to ensure best print quality. We'll wait for your approval before starting production. If we don't hear back within 7 days, we'll produce your item as close to the preview design as possible
Step 5: Once approved, your item will be produced and dispatched within 24 hours
Please note: The exact steps and options vary depending on the product you choose. Always check the specific product page for detailed instructions and available options.
Need Help Creating Your Perfect Item?
If you have any questions or need advice about personalising your item, please do not hesitate to contact us here to create your perfect item.
We're here to help make your personalised gift exactly as you envision it!